Rachel Nyambura

Rachel Nyambura Thondu Mugisha is a powerhouse in the commercial sector, with over 16 years of expertise spanning HR, Sales, Customer Service, and Business Process Outsourcing (BPO). An alumna of Makerere University, she also holds an MBA in Strategic Business from Roehampton University, UK, along with multiple professional certifications.

As the General Manager Commercial, Rachel is a driving force behind the company’s exponential growth and success, leveraging her strategic acumen in business development, corporate customer service, and human resources to set new industry benchmarks. With a proven track record in both Uganda and Kenya, she is celebrated for her ability to deliver exceptional results and foster organizational growth in diverse markets. Her sharp numerical proficiency and consistent target achievement underscore her role as a key leader.

Rachel’s leadership style fosters a performance-driven culture where people feel both challenged and supported. She lives by the mantra: “Either you run the day, or the day runs you.” – Jim Rohn.